What we collect
UNRAVELED may collect information you provide when you contact us, purchase a service, complete an intake, or otherwise work with us. This can include your name, email address, business details, operating challenges, scheduling information, and purchase confirmation details. We also receive limited technical information that is typically collected when you use a website, such as browser or device information.
How we use it
We use information to respond to inquiries, deliver and schedule the Chaos Audit, prepare client materials, communicate about your service, improve our website and operations, and protect the security and integrity of our services. We do not sell your personal information.
Service providers and payments
We may rely on service providers that help operate the website, store business information, process payments, and send communications. Payments are processed through the hosted MadeThis and Stripe checkout experience; UNRAVELED does not receive or store your full payment-card number. These providers handle information according to their own terms and privacy practices.
Retention and security
We retain information for as long as reasonably needed to provide services, maintain business records, resolve questions, and meet legitimate operational needs. We use reasonable administrative and technical safeguards, but no online system can promise absolute security. Please avoid sending highly sensitive information unless we specifically request a secure method.
Questions about this policy
For privacy questions or to request an update to information you have shared, email team@unraveled.madethis.app.